Question 1

Course Registration & Payment

Accepted Answer

• Full payment (or agreed installment) is required to confirm enrollment.
 • All payments must be made via approved channels (credit card, bank transfer, Stripe, etc.).
 • Registration is personal and non-transferable unless prior approval is obtained.

Question 2

Refund & Cancellation Policy

Accepted Answer

A. Instructor-Led Online or Live Classes
 
 • 100% refund if cancellation is requested 7+ days before the course start date.
 • 50% refund if requested 3–6 days before the start date.
 • No refund for cancellations within 48 hours of course start or for no-shows.
 • Bluetellura may allow rescheduling to a future cohort based on availability.

B. On-Demand Courses
 • Due to instant access to digital content, no refund is issued after purchase unless:
    • The course content was never accessed (0% progress), and
    • A refund is requested within 48 hours of purchase.

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Question 3

Rescheduling Policy

Accepted Answer

• You may request a one-time reschedule to the next available batch (Instructor-Led only) at least 72 hours in advance.
 • An administrative fee of 10% will be charged for additional reschedules.

Question 4

Certification & Completion

Accepted Answer

• A certificate of completion will be issued to participants who:

1. Attend at least 80% of live sessions (Instructor-Led), and
2. Complete all required assignments and final project (if applicable).

• On-Demand users must complete 100% of course modules to qualify for the certificate.

Question 5

Legal Disclaimer

Accepted Answer

• Participation in this course does not guarantee passing the PMP® or any of the certification exams.
 • Bluetellura is not responsible for changes in PMI® policies, exam formats, or external certification eligibility.
 • PMP®, CAPM®, and PMI®, etc are registered trademarks of the Project Management Institute, Inc.

Question 6

Modification of Terms

Accepted Answer

Bluetellura reserves the right to update or revise these Terms at any time. The latest version will always be available on our website or upon request.